Customer Reviews

“Chris and his team areas always willing to go the extra mile to ensure his customers remain satisfied with their property maintenance. Their services are priceless to us and we feel ourselves using them more and more as time goes by. We can trust them implicitly with our property near Locorotondo. We would not hesitate to thoroughly recommend them.”

“I have used Puglia Pools for swimming pool maintenance and cleaning for my holiday home in Alberobello. They have been consistently reliable and helpful and regularly take initiatives on my behalf beyond their “call of duty”. I can highly recommend them. They have always been very helpful to me and any guests at my trulli, and I can rest easy knowing that they are looking after my property for me.” 

“We have been working with Chris, Graham and the team for the past two years and their garden and property maintenance work on our property in Locorotondo has been fantastic. They have made a huge difference to the state of the property which has been commented on by many visitors, most notably to the garden and to the pool, which is transformed and is now sparkling, with several legacy issues very capably sorted out by the team. Their swimming pool services are second to none. They have also made numerous very helpful suggestions as to improvements that could be made, and have carried out those improvements. We have also used their services as letting agents very successfully. It has been a pleasure working with them and we look forward to a long relationship going forward.” 

“Puglia Pools stand out from the crowd as a professional, reliable, honest and hard working team that have a proven ability to manage every aspect of your holiday home. Appointing them as our partner in Italy has completely changed our lettings experience. They have removed all the previous stress and always work hard, delivering time and time again to the high standards we want. We have a confidence and trust in the team that gives us peace of mind that everything is OK and taken care of. They deal with the issues as they arise and take complete ownership to sort things out. They completely share in our vision of the importance of quality and service to win a reputation and repeat business, so they understand that the little things make the difference. They are highly proactive, and are always suggesting better or more cost effective ways of doing things which we much appreciate. They are responsive to our needs, listen to what we want and work with us at every stage to achieve the best outcome.  We are delighted to have them as our managers and would recommend them highly to anyone searching for a management company or simply pool services around Alberobello, Locorotondo or Martina Franca.”

For some years now Chris and his team at Puglia pools have looked after the olive grove and land around my Trullo, and given I live in the UK, knowing that this is being taken care of, and the property looked at from time to time, is really reassuring. There’s nothing more important than trusting a company to look after something so personal, so knowing Chris’s company is there doing a good job is a great relief. My property is not quite finished yet and the swimming pool not started but when it is I plan to hand over the whole running and letting process to the Chris’ company and with the confidence that I am in safe hands. Chris has helped in so many other ways by passing on contacts, contractors and advice. Perhaps the most impressive thing is that I get emails directed to me and my situation from time to time with updates on any changes, opportunities or things that I should know about but because I am not there so often would miss out on. So thanks and look forward to finally getting the place up and running fully.

“May we take this opportunity to say how delighted we have been with the attention to detail with their property and swimming pool services for our property in Locorotondo that we have received from Puglia Pools. The care given,  not only to the Trullo, its surrounding gardens and pool but  also instantly solving any problems that  may have  arisen. The booking of our guests has always run very smoothly thanks to the team, and all the guests are very complimentary  about the welcome they have received on arrival and also promptly dealing with any queries they may have had. We certainly would be at a loss without you.”

“The Puglia team have been expertly managing our property in Alberobello for over 5 years. Starting with reinventing our gardens, where we get rave reviews on how beautiful they are from all our guests. To taking our pool to the next level with a fantastic computer operated solar heat system, which extends our pool season. They manage every aspect of our trullo near Locorotondo including the meet and greet of our guests, which sets a wonderful tone for their stay, to maintaining and enhancing both the interior and exterior. No job is too big or small. This has included building a fantastic shed addition, arranging for custom furniture, booking dinner reservations and improving the look and usability of our stone terrace. We highly recommend their services for a worry free management experience.” 

“Chris, Alison and their team have been looking after all aspects of our property near Alberobello from swimming pool maintenance and full house management to arranging the meet and greets for our guests since we started  letting our property in 2008 and they have been both professional and completely reliable in all aspects of the management process. However the key to any working business relationship is not how things operate when things go well, but how a problem is dealt with. Problems with the property will inevitability occur and how they are dealt with determines how the guests view their stay and makes the difference between a happy and a unhappy customer. I have received a lot of very positive feedback over the years regarding the efficiency, speed and courtesy guests have experienced when problems have occurred and that is the highest recommendation for the service provided, and from a personal viewpoint gives great confidence that our guests are properly looked after.”

“Chris and the team have been maintaining swimming pools at both our properties for a number of years.  He has always been reliable and has done an exceptional job with the upkeep and maintenance.  He is always willing to offer advice and his knowledge is up to date. We would not hesitate to recommend him and his team.”